Holiday Inn Express Surprise by IHG | Hotel in Surprise

9.0 (373 Reviews) | 5 Bathrooms 26 Guests

Surprise Hotel | Holiday Inn Express Surprise by IHG

Hotel in Surprise

Located across from the Surprise Stadium, spring training home of the Kansas City Royals and Texas Rangers, this hotel features an outdoor pool and hot tub. Free Wi-Fi and a daily hot breakfast bar are included. A flat-screen cable TV and compact refrigerator are available in all of the modern, air-conditioned rooms at the Holiday Inn Express Surprise. A coffee machine and a work desk are available for guest convenience. A 24-hour fitness center is available for guest use at the Surprise Holiday Inn Express. A business center provides printing and copying. Multiple golf courses, including Hillcrest Golf Club, are within 5 miles of the Surprise Holiday Inn Express.

Holiday Inn Express Surprise by IHG is located in Surprise.

This 230 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Child Friendly, Heating, and several others. This is a 2 star rated property and has over 373 reviews with the average score of 9 . Coming to Surprise and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 230 Bedrooms Hotel if you want to learn more about this place in Surprise. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express Surprise by IHG in Surprise is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express Surprise by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Guest Services

Entertainment

Breakfast

Child Friendly

Heating

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Snack bar

Parking

Street parking

Parking on site

Accessible parking

Free parking

Parking

Accessibility

Lowered sink

Raised toilet

Toilet with grab rails

Wheelchair accessible

Activities

Fishing

Golf course (within 2 miles)

Hiking

Cycling

Hot tub/Jacuzzi

Fitness center

Horseback riding

General

Wifi in all areas

Designated smoking area

Non-smoking rooms

Smoke-free property

Safe

Facilities for disabled guests

Elevator

Heating

Air conditioning

Guest Services

24-hour front desk

Fax/Photocopying

Suit press

Laundry

Shared lounge/TV area

Meeting/Banquet facilities

Dry cleaning

Business center

Ironing service

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Outdoor furniture

Security/Safety

Fire extinguishers

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Physical distancing in dining areas

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Process in place to check health of guests

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach umbrellas

Heated pool

Beach chairs/Loungers

Swimming pool

Fenced pool

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.83

Location:

9.48

Staff:

9.59

Facilities:

9.39

Comfort:

9.47

Cleanliness:

9.54

Jodie

Aug 24, 2026 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Literally the best staff. The rooms are very clean and the hotel is well looked after.

Summary: Perfect short stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Type: Double Room Size: 19 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Bath or shower, Toilet paper, Hairdryer, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Flat-screen TV, Pay-per-view channels, Cable channels, iPod dock, Radio, Telephone, TV General Iron, Smoke Alarm, Fan, Carpeted, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Coffee machine, Microwave, Refrigerator Living Area Seating area, Desk Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow
Standard King Room Room Type: Double Room Size: 19 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Flat-screen TV, Pay-per-view channels, Cable channels, iPod dock, Radio, Telephone, TV General Iron, Smoke Alarm, Fan, Carpeted, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Coffee machine, Microwave, Refrigerator Living Area Seating area, Desk Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow
Standard Room with Two Queen Beds Room Type: Double Room Size: 19 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Flat-screen TV, Pay-per-view channels, Cable channels, iPod dock, Radio, Telephone, TV General Iron, Smoke Alarm, Fan, Carpeted, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Coffee machine, Microwave, Refrigerator Living Area Seating area, Desk Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow
Queen Suite Room Type: Suite Room Size: 19 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Flat-screen TV, Pay-per-view channels, Cable channels, iPod dock, Radio, Telephone, TV General Iron, Smoke Alarm, Fan, Carpeted, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Coffee machine, Microwave, Refrigerator Living Area Seating area, Sofa, Desk Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Room amenities Socket near the bed, Sofa bed, Non-feather pillow, Feather pillow, Hypoallergenic pillow Pool and Spa Pool towels, Heated pool
King Suite Room Type: Suite Room Size: 19 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Flat-screen TV, Pay-per-view channels, Cable channels, iPod dock, Radio, Telephone, TV General Iron, Smoke Alarm, Fan, Carpeted, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Coffee machine, Microwave, Refrigerator Living Area Seating area, Sofa, Desk Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Room amenities Socket near the bed, Sofa bed, Non-feather pillow, Feather pillow, Hypoallergenic pillow Pool and Spa Pool towels, Heated pool
King Room - Mobility Access/Hearing Accessible Room Type: Double Room Size: 19 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Toilet paper, Hairdryer, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Telephone, Flat-screen TV, iPod dock, TV General Smoke Alarm, Fan, Trash cans, Interconnected room(s) available, Key card access, Heating, Fire extinguisher, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Microwave Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Entire unit wheelchair accessible, Raised toilet, Entire unit located on ground floor, Toilet with grab rails, Shower chair, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow
Queen Room with Two Queen Beds - Hearing Accessible Room Type: Double Room Size: 19 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Toilet paper, Hairdryer, Shampoo, Conditioner, Toilet, Body soap, Towels, Shower Media & Technology Telephone, Flat-screen TV, iPod dock, TV General Smoke Alarm, Fan, Trash cans, Key card access, Heating, Fire extinguisher, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Microwave Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Shower chair, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow
Standard King Room with Roll-in Shower - Mobility Accessible Room Type: Double Room Size: 19 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Toilet paper, Hairdryer, Shampoo, Conditioner, Toilet, Body soap, Towels, Walk-in shower, Shower Media & Technology Telephone, Flat-screen TV, iPod dock, TV General Smoke Alarm, Fan, Trash cans, Interconnected room(s) available, Key card access, Heating, Fire extinguisher, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Microwave Bedroom Wardrobe or closet, Linens, Cribs, Alarm clock Accessibility Entire unit wheelchair accessible, Raised toilet, Entire unit located on ground floor, Toilet with grab rails, Roll-in shower, Shower chair, Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Surprise hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Surprise hotel starts from $122 per night with includes TV, View, Wheelchair Accessible, Accessibility, Sports/Activities, Guest Services, Breakfast, Internet, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Ocean View, Security/Safety, Child Friendly, Heating, Laundry, Pool, Balcony/Terrace, Oceanfront, Business Services, Wellness Facilities, Entertainment, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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