Shangri-La Toronto | Hotel in Toronto

| 9.1 (204 Reviews) |   Pet Friendly  13 Bathrooms  32 Guests
Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel offers an indoor pool, hot tub and on-site restaurant. An iPad is featured in all the guest rooms. Boasting a city view, each room at Shangri-La Hotel Toronto is equipped with a 46-inch LCD TV. A Nespresso coffee machine and mini-bar are provided. Each room has both a soaking tub and glass-enclosed shower. Featuring floor-to-ceiling windows, the Shangri-La Hotel’s fitness center includes training equipment as well as a yoga studio. An infrared sauna is also accessible. Refreshments are available at the Health Club’s juice bar. Showcasing international cuisine with a focus on Asian dishes, Bosk Restaurant serves breakfast, lunch and dinner. The hotel also features 2 on-site bars. Bishop’s Block, a heritage landmark, is located behind this hotel. The Distillery Historic District is about 1.9 mi away. The CN Tower is 0.6 mi away. Parking is available with surcharge and includes in/out privileges.

Shangri-La Toronto is located in Toronto.

This 210 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Child Friendly, Pet Friendly, and several others. This is a 5 star rated property and has over 204 reviews with the average score of 9.1 . Coming to Toronto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 210 Bedrooms Hotel if you want to learn more about this place in Toronto. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Toronto in Toronto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Toronto”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
  • Parking on site
  • Parking garage
Activities
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Fitness center
  • Massage
  • Fitness classes
  • Indoor pool
  • Locker rooms
  • Temporary art galleries
  • Live music/Performance
  • Sauna
  • Turkish/Steam Bath
  • Spa facilities
  • Yoga classes
  • Fitness
  • Indoor pool (year-round)
  • Spa
  • Steam room
  • Hot tub/Jacuzzi
  • Cycling
General
  • Elevator
  • Non-smoking rooms
  • Family rooms
  • Pet friendly
  • Heating
  • Smoke-free property
  • Air conditioning
  • Hypoallergenic room available
  • Facilities for disabled guests
  • Soundproof rooms
Guest Services
  • Dry cleaning
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Concierge
  • Baggage storage
  • 24-hour front desk
  • Express check-in/out
  • Daily housekeeping
  • Suit press
  • Valet parking
  • Car rental
  • ATM on site
  • Pet bowls
  • Laundry
  • Business center
  • Room service
  • Ironing service
Internet
  • Internet
Outdoors
  • Garden
  • Terrace
Security/Safety
  • Key access
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note that extra parking charges apply for oversized vehicles. parking includes in and out privileges, please note that any room rate with breakfast included provides breakfast for two adults only. additional guests may purchase breakfast directly from the hotel, when booking for more than 5 nights, different policies and additional supplements may apply, please note that city maintenance will be carried out from may 2, 23:00, to may 3, 11:00.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, swimming pool: closed from mon, apr 27, 2026 until fri, jun 5, 2026, sauna is closed from 2026-06-05 until 2026-04-27, hot tub/jacuzzi is closed from 2026-06-05 until 2026-04-27

Reviews

Value for money:
8.12
Location:
9.33
Staff:
9.26
Facilities:
9.23
Comfort:
9.42
Cleanliness:
9.43
Darius
Apr 29, 2026 07:00:00 AM
Review Score:   10
Canada
Reviewer Type: Couple
Travel Purpose: business
Positive: Great check-in process from Valet to Room. The bell hops were very accomidating of our little dog & provided him with a bed/water bowl. Room Service was very fast to bring up items & the bed was a claud to sleep on .
Negative: The in room menu was a little expensive. The windows were not very clean from the outside for the view.
Summary: Great Hotel - Royalty Treatment!
See All Reviews

Room Arrangement

Room Info Facilities
Executive King Room
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Executive King Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Interconnecting room(s) available, Private entrance, Key card access, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Toilet with grab rails, Accessible by elevator, Raised toilet, Upper floors accessible by elevator, Lower sink, Shower chair, Adapted bath

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Executive Two Queen
Room Type: Double
Room Size: 48 m2
2 Queen bed(s) Bed
Executive Two Queen

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Key card access, Private entrance, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Premier King Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
Premier King Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Interconnecting room(s) available, Private entrance, Key card access, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Toilet with grab rails, Accessible by elevator, Raised toilet, Upper floors accessible by elevator, Lower sink, Shower chair, Adapted bath

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Premier Two Queen Bed
Room Type: Double
Room Size: 50 m2
2 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Interconnecting room(s) available, Private entrance, Key card access, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Deluxe King Room
Room Type: Double
Room Size: 46 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Key card access, Private entrance, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
One-Bedroom Suite View
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Walk-in shower, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Key card access, Private entrance, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens, Alarm clock

View

City view, Landmark view, View

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Sofa bed, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Deluxe One-Bedroom Suite
Room Type: Suite
Room Size: 74 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet paper, Private bathroom, Bathrobe, Spa tub, Bathtub or shower, Toilet, Walk-in shower, Shower, Towels, Shower cap, Hairdryer, Conditioner, Toothbrush, Slippers, Bathtub, Shampoo, Body soap, Guest bathroom, Additional bathroom, Free toiletries

General

Safe, Iron, Suit press, Heating, Laptop safe, Trash cans, Smoke Alarm, Soundproof, Air conditioning, Interconnecting room(s) available, Private entrance, Key card access, Hypoallergenic, Carpeted

Media & Technology

iPod dock, Video, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens, Alarm clock

View

City view, View

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Clothes rack, Hypoallergenic pillow, Sofa bed, Feather pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Executive Terrace Room
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Shower cap, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toothbrush, Toilet, Free toiletries

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

General

Trash cans, Heating, Smoke Alarm, Soundproof, Air conditioning, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Outdoors

Patio, Terrace

View

City view, View

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Exclusive services

Free gym access
Premier View Room
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Shower cap, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toothbrush, Toilet, Free toiletries

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

General

Trash cans, Heating, Smoke Alarm, Soundproof, Air conditioning, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Exclusive services

Free gym access
Specialty Suite
Room Type: Double
Room Size: 87 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Shower cap, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toothbrush, Toilet, Free toiletries

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

General

Trash cans, Heating, Smoke Alarm, Soundproof, Air conditioning, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine, Electric kettle

View

Landmark view

Room amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Owner's Suite
Room Type: Double
Room Size: 102 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, Pay-per-view channels

General

Trash cans, Heating, Smoke Alarm, Soundproof, Air conditioning

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine, Electric kettle

View

Landmark view

Room amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Shangri-La Suite
Room Type: Double
Room Size: 204 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Toilet paper, Shower, Private bathroom, Towels, Bathrobe, Body soap, Shower cap, Hairdryer, Bathtub, Conditioner, Spa tub, Bathtub or shower, Shampoo, Toothbrush, Toilet, Free toiletries

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, iPad, TV, Pay-per-view channels

General

Trash cans, Heating, Smoke Alarm, Soundproof, Air conditioning

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine, Electric kettle

View

Landmark view

Room amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access

FAQ's

Is this Shangri-La Toronto pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Toronto?

Check-in time for Shangri-La Toronto starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Toronto have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto?

Best-rates for the Shangri-La Toronto starts from $424 per night with includes Air Conditioner, Pool, View, Balcony/Terrace, Sports/Activities, Wellness Facilities, Child Friendly, Pet Friendly, Private Pool, Spa, Bar, Entertainment, Hot Tub, Laundry, Parking, Wheelchair Accessible, Security/Safety, EV Charge Station, Guest Services, Internet, Accessibility, Transportation/Shuttle, Business Services, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Toronto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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